Shipping Policy
This policy is applicable to Nederland and European orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
Free shipping on all orders within the Netherlands and the rest of Europe.
Delivery time:
🇳🇱 Netherlands
- Handling Time : 1 – 2 days (Mon – Fri)
- Transit Time : 3 – 5 days (Mon – Fri)
- Order Cut of time : 5.00 P.M. (Mon – Fri)
- (GMT+01:00) Central European Time (Amsterdam)
🇪🇺 Rest of Europe
- Handling Time : 1 – 2 days (Mon – Fri)
- Transit Time : 5 – 8 days (Mon – Fri)
- Order Cut of time : 5.00 P.M. (Mon – Fri)
- (GMT+01:00) Central European Time (Amsterdam)
Delivery Terms:
We use PostNL, DHL, and DPD to deliver the products.
CHANGE OF ADDRESS:
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at E-mail: contact@groenfiets.com
Cancellations:
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit:
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Tax:
We do not charge any kind of tax. All prices are final and tax-inclusive.
Contact Info
If you have any questions about this Shipping Policy or need assistance with your order, you can contact us using the details below:
📞 Phone: +31 645821338
📧 Email: contact@groenfiets.com
🏢 Address: Bloemendalsestraat 15, 3811 EP, Amersfoort, Netherlands