Cancellation Policy

CAN I CANCEL OR MODIFY MY ORDER AFTER IT HAS BEEN PLACED?

Please inform us at contact@groenfiets.com within 24 hours of your order confirmation email to cancel or modify your order. To go through this process, you will have to provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been completed. 

-Buyers are requested to do their due diligence before making the purchase.

I accidentally cancelled my order. Can I resume it?

If you’ve cancelled your order and want to receive your order anyway, placing a new order at checkout is the best way to do so. Email contact@groenfiets.com if you have any questions. We’re here to help.

I cancelled my order, but I’m not sure it went through. Can you confirm it has been cancelled?

If you’ve already contacted us to cancel your order, you’ll receive another email once the order has successfully been cancelled. If you haven’t received a cancellation confirmation email, let us know at contact@groenfiets.com (make sure to include your order number), and we’ll take care of the rest!

if you have any further questions about the cancellation & modification policy, please don’t hesitate to contact us at:

 

Contact Info

If you have any questions about this Cancellation Policy or need help canceling your order, you can contact us using the details below:

📞 Phone: +31 645821338
📧 Email: contact@groenfiets.com
🏢 Address: Bloemendalsestraat 15, 3811 EP, Amersfoort, Netherlands