Privacy Policy
Last Updated: Mars 23, 2025
This Privacy Policy describes how groenfiets.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at contact@groenfiets.com or by mail using the details provided below:
Call Us: +31 645821338
Address: Bloemendalsestraat 15, 3811 EP, Amersfoort, Netherlands
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”.
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Device information
- Purpose: To load the Site accurately for you and perform analytics on Site usage to optimize our Site.
- Source: Collected automatically using cookies, log files, web beacons, tags, or pixels.
- Disclosure: Shared with our Shopify data processor.
- Personal Information collected: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and site interactions.
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Order information
- Purpose: To fulfill orders, process payments, arrange shipping, provide order confirmations, and detect fraud.
- Source: Collected directly from you.
- Disclosure: Shared with Shopify, PayPal, Stripe, and shipping partners.
- Personal Information collected: Name, billing and shipping address, payment details (including credit card numbers), email address, and phone number.
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Customer support information
- Purpose: To provide customer support.
- Source: Collected from you directly.
- Disclosure: Shared only when necessary with support tools integrated into Shopify.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us deliver our services, such as:
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Shopify – our e-commerce platform. You can read how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy
- Third Parties – for advertising, analytics, payment processing, and order fulfillment.
We may also share your data to comply with applicable laws or to respond to legal requests (e.g., subpoenas, court orders).
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
- FACEBOOK – https://www.facebook.com/settings/?tab=ads
- GOOGLE – https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your Personal Information to:
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Provide products and services
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Process payments
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Deliver orders
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Communicate with you
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Screen for risk/fraud
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Offer promotions, if you opted in
Lawful basis (GDPR)
If you are a resident of the EEA, we process your information under these legal bases:
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Your consent
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Performance of a contract
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Compliance with legal obligations
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Legitimate interests (that do not override your rights)
Retention
We retain your Personal Information unless and until you ask us to erase it. For data deletion requests, contact us using the details above.
Automatic decision-making
We do not engage in fully automated decision-making that significantly affects customers.
Shopify may use limited automated tools to prevent fraud (e.g., blocking IPs after repeated failed transactions).
Selling Personal Information
We do not sell your Personal Information, as defined under the California Consumer Privacy Act (CCPA).
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Be sure to check this list against shopify current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies
Cookies Necessary for the Functioning of the Store
| Name | Description | Duration |
|---|---|---|
| _ab | Used to control when the admin bar is shown on the storefront. | 1y |
| _abv | Persist the collapsed state of the admin bar. | 1y |
| _checkout_queue_token | Used when there is a queue during the checkout process. | 1y |
| _cmp_a | Used for managing customer privacy settings. | 1d |
| _identity_session | Contains the identity session identifier of the user. | 2y |
| _master_udr | Permanent device identifier. | session |
| _pay_session | The Rails session cookie for Shopify Pay | session |
| _secure_account_session_id | Used to track a customer's session for new customer accounts. | 30d |
| _session_id | Used for providing reporting and analytics. | 2y |
| _shopify_country | Used for Plus shops where pricing currency/country is set from GeoIP by helping avoid GeoIP lookups after the first request. | 30min |
| _shopify_essential | Contains essential information for the correct functionality of a store such as session and checkout information and anti-tampering data. | 1y |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region. | 1y |
| auth_state_<<id>> | Stores authentication state before redirecting customers to third party for authentication. | 25min |
| card_update_verification_id | Used to support verification when a buyer is redirected back to Shopify after completing 3D Secure during checkout. | 20min |
| cart | Contains information related to the user's cart. | 2w |
| cart_currency | Used after a checkout is completed to initialize a new empty cart with the same currency as the one just used. | 2w |
| cart_sig | A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| checkout | Used in connection with checkout. | 21d |
| checkout_prefill | Encrypts and stores URL parameters containing PII which are used in cart permalink URLs. | 5min |
| checkout_session_lookup | Used in connection with checkout. | 3w |
| checkout_session_token_<<id>> | Used when a checkout session is established on the server. | 3w |
| checkout_token | Captures the landing page of the visitor when they come from other sites. | session |
| customer_account_locale | Used to keep track of a customer account locale when a redirection occurs from checkout or the storefront to customer accounts. | 1y |
| customer_payment_method | Stores what payment method is being updated for subscriptions. | 1h |
| customer_shop_pay_agreement | Used to help verify a new Shop Pay payment instrument. | 20min |
| device_fp_id | Device fingerprint identifier to help prevent fraud. | session |
| device_id | Session device identifier to help prevent fraud. | session |
| discount_code | Stores a discount code (received from an online store visit with a URL parameter) in order to the next checkout. | session |
| dynamic_checkout_shown_on_cart | Adjusts checkout experience for buyers that proceed with regular checkout versus dynamic checkout. | 30min |
| hide_shopify_pay_for_checkout | Set when a buyer dismisses the Shop Pay login modal during checkout, informing display to buyer. | session |
| identity-state | Stores state before redirecting customers to identity authentication. | 1d |
| identity-state-<<id>> | Stores state before redirecting customers to identity authentication. | 1d |
| identity_customer_account_number | Stores an identifier used to facilitate login across the customer's account and storefront domains. | 12w |
| keep_alive | Used when international domain redirection is enabled to determine if a request is the first one of a session. | session |
| locale_bar_accepted | Preserves if the modal from the geolocation app was accepted. | session |
| locale_bar_dismissed | Preserves if the modal from the geolocation app was dismissed. | 1d |
| localization | Used to localize the cart to the correct country. | 2w |
| logged_in | Identity logged-in hint. | 12w |
| login_with_shop_finalize | Used to facilitate login with Shop. | 5min |
| master_device_id | Permanent device identifier. | 1y |
| order | Used to allow access to the data of the order details page of the buyer. | 3w |
| pay_update_intent_id | Stores an ID of a Shop Pay billing agreement update intent, required for a callback after verifying a new Shop Pay payment instrument. | 20min |
| preview_theme | Used to indicate whether the theme is being previewed. | session |
| previous_checkout_token | Used to prefill checkout with the details from the previous checkout. | 1y |
| previous_step | Used in connection with checkout. | 1y |
| profile_preview_token | Used for previewing checkout customizations. | 5min |
| receive-cookie-deprecation | A cookie specified by Google to identify certain Chrome browsers affected by the third-party cookie deprecation. More information about this cookie can be found here. | session |
| remember_me | Used to prefill checkout with the details from the previous checkout. | 1y |
| secure_customer_sig | Used to identify a user after they sign into a shop as a customer so they do not need to log in again. | 1y |
| shop_pay_accelerated | Indicates if a buyer is eligible for Shop Pay accelerated checkout. | 1y |
| shopify-editor-unconfirmed-settings | Stores changes merchant does in the editor to update the preview. | 16h |
| shopify_pay | Used to log in a buyer into Shop Pay when they come back to checkout on the same store. | 1y |
| shopify_pay_redirect | Used to accelerate the checkout process when the buyer has a Shop Pay account. | 1y |
| storefront_digest | Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected. | 1y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| user | Used in connection with Shop login. | 1y |
| user_cross_site | Used in connection with Shop login. | 1y |
| wpm-domain-test | Used to test Shopify's Web Pixel Manager with the domain to make sure everything is working correctly. | session |
Reporting and Analytics
| Name | Description | Duration |
|---|---|---|
| _landing_page | Capture the landing page of visitor when they come from other sites. | 2w |
| _orig_referrer | Allows merchant to identify where people are visiting them from. | 2w |
| _shopify_ga | Contains Google Analytics parameters that enable cross-domain analytics measurement to work. | session |
| _shopify_s | Used to identify a given browser session/shop combination. Duration is 30 minute rolling expiry of last use. | 30min |
| _shopify_sa_p | Capture the landing page of visitor when they come from other sites to support marketing analytics. | 30min |
| _shopify_sa_t | Capture the landing page of visitor when they come from other sites to support marketing analytics. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| checkout_one_experiment | Used when a checkout is eligible to Checkout One and has been assigned to an experiment (control group or test group). | session |
| shop_analytics | Contains the required buyer information for analytics in Shop. | 1y |
| unique_interaction_id | Used for checkout metrics. | 10min |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or contact us here:
Contact Info
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details below:
📞 Phone: +31 645821338
📧 Email: contact@groenfiets.com
🏢 Address: Bloemendalsestraat 15, 3811 EP, Amersfoort, Netherlands